Transferring Courses, Dropping Courses and Withdrawal Procedures

Transfers

PaCE Courses

You may submit a Transfer request for any PaCE Course (Classroom, HyFlex and Online) prior to the published drop deadline of the course you are currently enrolled in. Please follow the Transfer request process below:

  • Transfer requests must be made before the published drop deadline. 
  • Requests may be submitted in writing by contacting help@professional.ucsb.edu. Please include your name, student number and the course number and title for both the course you want to transfer from and into.
  • Approvals for Transfer requests are based on course and space availability and the scheduled course start date.
  • Any difference in course fees are assessed and due at the time of the transfer.

Withdrawals

PaCE Courses

PaCE Credit Courses (X1 to X199)

It is the student's responsibility to petition to withdraw from a course in which they are enrolled. The Petition for Withdrawal form must be submitted with the instructor's signature no later than 4pm on the Friday of the fourth week of instruction. A "W" or withdraw, is recorded on the transcript in this case.
Students who stop attending and who do not formally withdraw by notifying the UCSB PaCE Student Services Office in writing will have an NP or F recorded, depending on the course number and grading option.

PaCE Credit Courses (X300 to X499)

Students who wish to withdraw from a credit course may do so until the last class session without penalty providing they notify UCSB Extension Student Services Office in writing and the instructor of the course. A "No Credit" (NC) will be recorded in this case.

PaCE Noncredit Courses (X800 to X899)

Students who wish to withdraw from a noncredit course may do so until the last class session by notifying the UCSB Extension Student Services Office in writing. Special Withdrawal Policies: These are noted in the course descriptions and special program announcements throughout the publications.

Drops/Refunds

A minimum $40 non-refundable administrative fee per course is charged for ALL refunds except when courses are cancelled, discontinued, or rescheduled. ALWAYS check the course page for specific drop policy stipulations and published deadlines.

If you who wish to cancel your enrollment and you are eligible for a refund of course fees (less the $40 non-refundable administrative fee per course), you should notify UCSB PaCE as soon as possible and before the published drop deadline through the Student Portal.

Log in to your Student Portal. Navigate to "My Enrollment History (Current Courses)". Select the course you would like to drop. On the right side, under "Actions and Status," select "Request Drop". You will receive an e-mail confirmation within 1–2 business days after your drop request is processed.

Alternatively, please submit a written drop request to help@professional.ucsb.edu by the published drop deadline date or fees are automatically forfeited. 

NOTE: Be sure to include your name, date, course title, course number, a daytime phone number, and your student ID number.

Programs with Specific Drop Policy Stipulations

  • For EMT Course Drop and Withdrawal Policy, please review this article.
  • For CPA Licensure Prep Summer Program Drop and Withdrawal Policy, please review this article.
  • For Strategic Investments Drop and Withdrawal Policy, please review this article.

Refund Eligibility for Courses with 1-6 Meetings

A full refund is given less the $40 non-refundable administrative fee per course if notice is received five days or more before the start date of the course. A 50% refund is given less the $40 non-refundable administrative fee per course if notice is received one to four days before the start date of the course. No refunds are given after the course begins.

Refund Eligibility for Courses with 7 or More Meetings and Online Asynchronous Courses

A full refund is given (less the $40 non-refundable administrative fee per course) if notice is received by 11:59 pm on the second Sunday from the course start date. No refunds are given if notice is received after the refund deadlines.

Fees paid by check are refunded with a check. Allow 4–8 weeks from the date the refund is requested to receive the check. Fees paid using VISA, MasterCard, or Discover will be credited back to that card within 5-7 business days once a drop request is received. 

Refund Exceptions

Exceptions to these policies are considered only under the most unusual circumstances. All exceptions must be submitted in writing and be accompanied by any supporting documents (such as a doctor's note).

A Student Services representative will contact you as to the outcome of your request. Refunds are not granted if a student chooses to disregard the course prerequisite(s) and finds he/she must drop the course after the refund deadline. If you have stopped attending a credit course and are receiving a refund, you will automatically be deleted from the course. Otherwise, if you stop attending, you must officially withdraw by notifying PaCE in writing.

These policies and procedures do not pertain to Open University courses. Please refer to the current Open University policies for details.